Privacy and consent during a visit
Consent is an ongoing conversation, not a one-off answer.
Read the guideCARE AT HOME
Tell us what you need.Plan a home visit.
Share your area, the service you are considering and your preferred time. Our team will confirm coverage, availability, preparation and the visit fee.
Plan a visit
Your area
Confirm coverage
Preferred service
Discuss your needs
A suitable time
Check timing and fees
Confirm arrangements and availability with our team.
What to know first
Share your area and access needs first. The listed transport fee is Rp40,000; confirm the final amount for your location and service. Discuss the room, companion, equipment and timing before agreeing. Not every procedure is suitable for a home setting.
Before you contact us
- 01Your area and access to the home
- 02The service you are considering
- 03Preferred days and times
- 04Space, privacy and companion needs
From an enquiry to a plan
- 01
Tell us
Share the programme and your needs.
- 02
Discuss
Clarify options, timing and preparation.
- 03
Confirm
Agree the scope and fees before proceeding.
Your next step
Contact the team with the programme name, preferred timing and your main questions. Request a summary of the agreed service and fee. Do not send identity documents through a general enquiry form.
Reading to help you prepare
Your first visit, step by step
Start with a short conversation so the service, timing and cost are clear before you travel.
Read the guide