Your first visit, step by step
Start with a short conversation so the service, timing and cost are clear before you travel.
Read the guideAlready have a card, or thinking of joining? Ask about current benefits, fees, validity and activation before making your decision.
Have a card? Ask our team about activation.
Current benefits
Fees and validity
Through our team
Confirm arrangements and availability with our team.
The listed joining fee is Rp18,000. Programme materials mention savings of up to 20%, subject to the service and applicable terms. Ask about validity, eligible users, exclusions and any stamp scheme. Confirm the agreed benefits before paying.
Share the programme and your needs.
Clarify options, timing and preparation.
Agree the scope and fees before proceeding.
Contact the team with the programme name, preferred timing and your main questions. Request a summary of the agreed service and fee. Do not send identity documents through a general enquiry form.
Start with a short conversation so the service, timing and cost are clear before you travel.
Read the guideTell us what you need so the team can explain the options, terms and availability.
Good care begins with information, choice and attention.